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FAQs
Here are answers to frequently asked questions:
How does my organisation become a voucher issuer for the foodbank?
Our foodbank works with a range of local agencies who meet people at risk of going hungry. Citizens Advice, children’s centres and health visitors are just some of those who can make refer people to our foodbank by issuing them with a foodbank voucher. If you think that your organisation could help people by referring them to our foodbank, please get in touch with us to discuss becoming a registered voucher holder.
Where is my nearest foodbank centre?
Please go to the locations page to find the address and opening times of each of our foodbank centres. Please note you must have a foodbank voucher to receive help from the foodbank. If you don’t have a voucher please contact us to find out how to get a voucher.
What’s in a typical food parcel?
A typical Cobham Area Foodbank food parcel contains a week’s nutritionally balanced, non-perishable, tinned and dried foods that have been donated by the local community. A typical food parcel includes: breakfast cereal, long life milk, long life juice or squash, soup, pasta or rice, pasta sauce, tinned beans, tinned meat, tinned fish, tinned vegetables, tinned potatoes or instant mash, tinned fruit, tea or coffee, biscuits and snacks. We may also provide some fresh produce if we are able to.
Can the parcel be adapted to special dietary requirements?
We will do our best to adapt your food parcel to suit your dietary needs. Just let us know when you arrive with your voucher.
Will the food parcel cater for my whole family?
Our foodbank will adapt your food parcel according to the number of adults and children indicated on your voucher. They will also endeavour to provide foods that are age appropriate and in suitable quantities for your children. We can sometimes offer baby foods, but not SMA milk.
I have a baby, can you help with supplies of nappies and baby food?
Our foodbank usually carries a small stock of nappies and baby foods, which we can add to your parcel. Please let the foodbank know when you arrive if you need additional items for your baby.
What if I can’t get to the foodbank centre?
Our foodbank may be able to deliver your food parcel to your home, especially if you have mobility needs or are unwell. Please discuss this with the agency that refers you and get in touch with the foodbank directly to discuss this.